Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at trendyatastore@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at trendyatastore@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at trendyatastore@gmail.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at trendyatastore@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at trendyatastore@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at trendyatastore@gmail.com.
RETURN & REFUND POLICY
Last updated: June 24, 2026
Thank you for shopping with Trendyata Store. Customer satisfaction is important to us. If you are not fully satisfied with your purchase, this Return & Refund Policy explains the conditions for returns, refunds, and exchanges.
By placing an order with Trendyata Store, you agree to the terms of this policy.
1. RETURN ELIGIBILITY
Items may be eligible for return if:
- The return request is made within 14 days of delivery;
- The item is unused, unworn, and in its original condition;
- The item is returned in its original packaging with all included accessories, manuals, and parts where applicable;
- Proof of purchase or order confirmation is provided.
Trendyata Store reserves the right to refuse returns that do not meet these conditions.
2. NON-RETURNABLE ITEMS
The following items are generally not eligible for return or refund unless they arrive damaged, defective, or incorrect:
- Items marked as final sale or non-returnable
- Personal care items or hygiene-related products after opening
- Products damaged through misuse, negligence, or improper handling
- Gift cards, if applicable
3. DAMAGED, DEFECTIVE, OR WRONG ITEMS
If you receive an item that is damaged, defective, or different from what you ordered, please contact Trendyata Store within 48 hours of delivery at:
Email: trendyatastore@gmail.com
Please include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
Once reviewed, Trendyata Store may offer a replacement, refund, or other appropriate resolution.
4. RETURN PROCESS
To request a return, please contact Trendyata Store at trendyatastore@gmail.com before sending any item back.
If the return is approved, return instructions will be provided. Items sent back without prior approval may not be accepted.
Customers are responsible for securely packaging returned items to prevent damage during transit.
5. RETURN SHIPPING
Unless the item is faulty, damaged, incorrect, or otherwise required by law, customers are responsible for the cost of return shipping.
Original shipping fees are non-refundable unless the return is due to an error by Trendyata Store or the item arrived damaged or defective.
6. REFUNDS
Once a returned item is received and inspected, you will be notified whether the refund has been approved.
If approved, the refund will be issued to the original payment method within 5 to 10 business days, depending on your payment provider or bank.
Refunds may be refused or partially reduced if:
- The returned item is not in its original condition;
- The item shows signs of use, damage, or missing parts not caused by Trendyata Store;
- The return does not meet the requirements of this policy.
7. EXCHANGES
Exchanges may be offered for eligible items where available. If you would like to request an exchange, please contact trendyatastore@gmail.com with your order details.
Trendyata Store reserves the right to determine whether an exchange can be provided based on stock availability and the condition of the returned item.
8. ORDER CANCELLATIONS
Orders may be cancelled only if they have not yet been processed or shipped.
If you would like to request an order cancellation, please contact trendyatastore@gmail.com as soon as possible. Once an order has been shipped, it can no longer be cancelled and must instead follow the return process outlined in this policy.
9. LATE OR MISSING REFUNDS
If you have not received an approved refund within the expected timeframe:
- Check your bank account again;
- Contact your card provider or payment provider, as processing times may vary;
- Contact your bank for additional information.
If you have completed these steps and still have not received your refund, please contact trendyatastore@gmail.com.
10. CONTACT INFORMATION
If you have any questions about this Return & Refund Policy, please contact:
Trendyata Store
Website: trendyata.store
Email: trendyatastore@gmail.com
Contact page: https://trendyata.store/pages/contact